About Us

Solid communication skills support engagement.About Us, solid communication

We help people get better results from their work by arguing constructively and creatively. When barriers to effective communication come down, conflict can be managed productively.

When people feel confident of their ability to speak their truth and resolve issues among themselves at the root level, they spend far less time in the covert activities engendered by unacknowledged conflict. They are then freed up to be genuinely engaged in their working lives.

We use facilitation, organizational planning, team building, training and coaching activities – with a particular focus on workplace conflict management – designed to improve business results. For clients in both the non-profit and commercial sectors, we believe that developing employees’ capabilities enhances the organization’s productivity and profitability.

We base our work on these fundamental principles:

  • respect and fairness for all.
  • clear spoken and written communication – through open channels.
  • comprehension of how interpersonal relationships are built and maintained, and
  • the ability to handle relationships in ways that obtain and sustain cooperation, while realizing mutual goals and objectives.

CJS Communications operates in the sweet spot where individual growth, through training and development, intersects with an organization’s needs and desires for productivity and profitability. Called human performance improvement, this sweet spot shows up in the quality movement, organization development, and in project management initiatives.

Whatever the route, all roads lead to engaged employees applying themselves to achieve overarching goals for the benefit of everyone involved.


Carol J. Sutton Cert.ConRes.

An organizational communication specialist, Principal Carol J. Sutton holds certificates in mediation and conflict resolution (Cert.ConRes.) from the Justice Institute of British Columbia.

Her career began in marketing communication and senior communications counsel, which formed the original basis of CJS Communications Inc. Carol earned a degree in public relations, cum laude, from Boston University, and achieved both Canadian Public Relations Society public relations accreditation (APR) and admission to the College of Fellows (FCPRS). She is an active member of the Human Resources Management Association (of BC).


Associates & Resources

CJS Communications Inc. is honoured to be associated with the following business partners. If their specialties are of interest to you, please just let us know and we will be happy to put you in touch with them.



Privacy Policy & Usage

CJS Communications Inc. is committed to protecting your privacy. This notice provides highlights of the full CJS Communications Online Privacy Statement. This notice and the full privacy statement apply to those CJS Communications Web sites and services that display or link to this notice. For full details, please contact CJS Communications directly.

Personal Information. When you submit an inquiry or register for certain CJS Communications services, we will ask you to provide personal information. The information we collect may be combined with information obtained from other CJS Communications services. We may use technologies to keep track of your interactions with our sites and services to offer a personalized experience and to help improve our sites.

Uses of Information. We use the information we collect to provide the services you request. We use your information to inform you of other services or products offered by CJS Communications. We do not sell, rent, or lease our customer lists to third parties. In order to help provide our services, we occasionally provide information to other subcontractors or consultants that work on our behalf.

Consent by Use of CJS Communications Sites. By using CJS Communications sites, you consent to the uses of information. Sites that link to or affiliate themselves with CJS Communications sites may contain information that is not the responsibility of CJS Communications and not necessarily the shared opinions or position of CJS Communications Inc.

Copyright CJS Communications Inc. 2013. All rights reserved. All text, images, and other materials on this site are subject to the copyrights and intellectual property rights of CJS Communications Inc. These materials may not be copied for commercial use or distribution, nor may they be modified or re-posted to other sites.

Copyright(c) 2015 Carol J. Sutton Cert.ConRes.


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